Terms of Use

Effective May 22, 2026 · Last Updated June 15, 2026

These Terms of Use ("Terms") govern your access to and use of the Glow AI mobile application ("Glow," the "Application," or the "Services"). By downloading, installing, or using Glow AI, you agree to be bound by these Terms. If you do not agree, do not use the Application.

01Acceptance of terms

These Terms constitute a binding agreement between you and Ece Yaren Sarımaden, an independent developer based in Istanbul, Türkiye ("Service Provider," "we," "us"). By accessing or using Glow AI, you confirm that you have read, understood, and agreed to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference.

02Eligibility

You must be at least 13 years old to use Glow AI. If you are under the age of majority in your jurisdiction (typically 18), you may only use the Application with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. You must have the legal capacity to enter into a binding contract. If you do not meet these requirements, you may not use the Application.

Certain mature or AI-portrait features of the Application may produce results that are not appropriate for users under the age of majority. Where you use such features, you confirm that you are at least the age of majority in your jurisdiction.

03Account & authentication

Glow AI may create an anonymous account for you automatically when you first use the Application. You may optionally upgrade your account to an email-based account in order to preserve your data across devices or to recover access.

You are responsible for safeguarding access to your device and account, and for any activity that occurs under your account. You must not share your account credentials with any third party, and you agree to notify us promptly of any unauthorized use of your account or any other breach of security.

You may delete your account at any time from within the Application. Account deletion is irreversible and removes your access to the Application and your stored content, subject to the retention periods described in our Privacy Policy.

04License to use the Application

Subject to your compliance with these Terms, the Service Provider grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Application on devices you own or control, solely for the purposes permitted by these Terms. This license does not include any right to:

05User content

"User Content" means any photos, images, text prompts, parameters, or other content you submit to the Application.

Ownership

You retain all rights you already have in your User Content. These Terms do not transfer ownership of your User Content to us.

License to operate the service

To provide the Application, you grant the Service Provider a time-limited, revocable, non-exclusive, royalty-free, worldwide, fully-paid, transferable, sublicensable license to host, store, process, transmit, modify, and create derivative works from your User Content, solely for the limited purposes of operating, maintaining, and improving the Application — including transmitting your User Content to third-party AI processing providers as described in our Privacy Policy. This license automatically terminates when you delete your User Content or your account, subject to reasonable operational delays and applicable retention obligations.

For AI generation features, the license in relation to a specific uploaded image automatically terminates after the AI-generated output has been delivered to you, except to the extent necessary to comply with legal obligations or to defend legal claims.

Your representations

By submitting User Content, you represent and warrant that:

06AI-generated content & ownership

"Generated Content" means images, videos, or other outputs produced by the Application's AI features in response to your inputs.

Assignment of rights to paid subscribers

For so long as you had an active paid subscription at the time the Generated Content was generated, the Service Provider assigns to you (and you own) all rights, title, and interest in and to that Generated Content, to the extent that such rights are owned by the Service Provider. This assignment is effective at the time the output is generated and is subject to your continued compliance with these Terms. The Service Provider retains no ownership in such output except for the limited licenses you grant under Section 5 for operating and improving the Services.

If your subscription later lapses or is terminated, the assignment above remains in effect for all Generated Content that was generated while your subscription was active.

Generated Content from free or non-subscribed use

Generated Content produced while you are not a paid subscriber is licensed to you under Section 4 for personal, non-commercial use only. We do not assign rights in such Generated Content, and commercial use is not permitted unless you later obtain a paid subscription or a separate written agreement.

Important acknowledgements

You acknowledge that:

07Personal vs commercial use

Your right to use the Application and Generated Content depends on whether you have an active paid subscription:

Free users

Personal use only

You may use Generated Content for personal, non-commercial purposes such as private viewing, sharing with friends, or non-promotional personal social posts.

"Commercial purposes" means use in connection with marketing, advertising, promotion, sale of products or services, brand awareness, or any other activity benefiting a business or brand.

The right to commercial use is limited, revocable, non-exclusive, and non-transferable, and is granted only for Generated Content created during an active paid subscription period. Commercial use rights end if you breach these Terms.

For high-volume, business-critical, or formal licensing needs, please contact us in advance at [email protected]. We recommend obtaining written confirmation for business-critical use cases.

08Acceptable use

You agree not to use the Application — and not to submit, generate, or distribute content through the Application — that:

Enforcement

We may, without prior notice and at our sole discretion, remove offending content, restrict access to features, suspend or terminate your account, or take other action permitted by these Terms or applicable law. We may also cooperate with law enforcement when required or appropriate.

Reporting violations

You can report content that you believe violates these Terms directly from within the Application — for example, by using the Report option available on individual items. Reports may include a category (such as nudity or sexual content, use of your face without permission, hate or harassment, violence, child safety, spam, copyright, or self-harm) and an optional description. You may also contact us at [email protected].

We aim to review reports within approximately 24 hours and to take appropriate action, which may include hiding the reported content from your view, removing it for all users, and suspending or banning the responsible account. When you submit a report, the reported content may also be hidden from your own device immediately. Reports relating to child safety are handled through a separate, restricted process and may be reported to the appropriate authorities as required by law.

09AI model license pass-through

The Application generates content using third-party AI models, which are subject to their own license terms and acceptable use policies. By using AI generation features, you additionally agree not to use the Application or its outputs in any way that would violate the applicable license terms of those underlying AI models. In particular — and without limiting the broader prohibitions in Section 8 — you agree not to use AI features:

These restrictions reflect both our policies and the contractual obligations imposed on us by upstream AI providers. We may monitor your use of AI features to ensure compliance with these restrictions and applicable law, and we may cooperate with law enforcement to prosecute violations.

10Subscriptions

Glow AI offers auto-renewing subscriptions ("Subscriptions") that provide access to additional features and benefits. Subscription durations, pricing, and benefits are displayed in the Application at the time of purchase and may vary by region.

Required Apple Disclosure Payment will be charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the price disclosed at sign-up (or the then-current renewal price). You can manage your subscriptions and turn off auto-renewal by going to your Apple ID Account Settings on your device after purchase. No cancellation of the current subscription is allowed during the active subscription period.

Free trials and introductory offers

Some Subscription offers may include a free trial or introductory pricing period. If you do not cancel before the end of the trial or introductory period, your Subscription will automatically convert to a paid Subscription at the then-current standard price. Free trials and introductory offers may be limited to one per user as determined by Apple.

Subscription benefits

Subscriptions may include benefits such as access to advanced AI models, higher generation limits, exclusive styles, priority processing, commercial use rights (as described in Section 7), and Coin allocations granted each Subscription period. Subscription Coin allowances reset at each renewal and do not accumulate — see Section 11 for details. The specific benefits associated with each Subscription tier are described in the Application and may change over time. If we materially reduce the benefits of an existing Subscription, we will notify active subscribers in advance.

Subscriptions are non-transferable

Subscriptions are not transferable or sublicensable. You may not resell, rent, or share access to your Subscription. Subscriptions purchased through the Apple App Store cannot be transferred between Apple IDs or to other platforms.

11Consumable purchases (coins)

The Application offers one-time consumable in-app purchases of virtual currency ("Coins"). Coins are used to access certain AI generation features within the Application. You agree that:

12Refunds & cancellation

All in-app purchases — including Subscriptions and Coin packages — are processed by Apple. Refund requests for in-app purchases are handled by Apple in accordance with Apple's policies. You can request a refund by visiting reportaproblem.apple.com.

Automatic Coin returns for failed generations

Coins are deducted from your in-app Coin balance when you start an AI generation. If a generation fails to complete for any reason — including technical errors, provider unavailability, timeouts, or because your request was declined by our or our AI providers' content-safety systems — the full amount of Coins charged for that generation is automatically returned to your in-app Coin balance. No action is required on your part.

This automatic return applies only to failed generations. Coins spent on generations that complete successfully are consumed; dissatisfaction with the style, quality, or content of a completed output does not entitle you to a return of Coins under this Section. Automatic Coin returns are in-app balance adjustments only — they are not monetary refunds. Monetary refunds are handled exclusively by Apple as described above, and nothing in this Section limits any statutory rights you may have under applicable consumer protection law.

Sharing of consumption data for refund evaluation

To assist Apple in evaluating refund requests, we may share certain consumption data with Apple, which may include the time elapsed since installation, total time the Application has been used, anonymous account identifiers, whether the relevant in-app purchase was consumed, whether a free trial was used, total purchase amount, and total amount previously refunded. This data is shared solely to help Apple make informed refund decisions.

Subscription cancellation

You may cancel your Subscription at any time through your Apple ID Account Settings. You will continue to have access to Subscription benefits through the end of your current billing period. We do not provide refunds or credits for partial Subscription periods, unused time, or partial use of features, except where required by applicable consumer protection law.

If you are entitled to a statutory refund right under your local consumer protection law (for example, a withdrawal right under EU consumer law), that right applies in addition to Apple's policies, and you may exercise it by contacting us at [email protected].

13Taxes

Subscription and Coin prices may be exclusive of applicable taxes. You are responsible for paying any government, state, provincial, municipal, or other taxes applicable to your purchases, including value-added tax (VAT), goods and services tax (GST), and sales tax, except where Apple collects such taxes on our behalf. Any incidental charges (such as data, internet access, or bank fees) are your responsibility.

14Intellectual property

The Application, including its source code, design, graphics, text, logos, trademarks, and all related intellectual property, is owned by the Service Provider or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. Except for the limited license granted in Section 4 and the assignment of Generated Content described in Section 6, these Terms do not grant you any right, title, or interest in the Application or any related intellectual property.

The names "Glow," "Glow AI," and the Glow logo are trademarks of the Service Provider. You may not use such marks without our prior written consent.

15Third-party services

The Application relies on a network of third-party services to operate, including AI inference, model hosting, subscription and purchase management, payment processing, cloud infrastructure, analytics, push notifications, customer engagement, and marketing or monetization tools. The specific providers we use may evolve over time as we add features or change partners.

Your use of the Application is also subject to the terms and policies of these third-party providers. Categories include, but are not limited to:

For details on how these providers handle your data, please refer to our Privacy Policy. We are not responsible for the practices, content, or policies of third-party services. The list above is illustrative; we may add, remove, or replace specific providers within these categories without amending these Terms each time.

We take claims of copyright infringement seriously. If you believe content available through the Application infringes your copyright, you may submit a notice ("DMCA Notice") to our designated copyright contact.

Submitting a DMCA notice

Your DMCA Notice must include substantially the following:

Counter-notification

If you believe that content you submitted was removed by mistake or misidentification, you may submit a counter-notification to the same contact. Your counter-notification must include substantially the following:

Designated copyright contact

Ece Yaren Sarımaden
Istanbul, Türkiye
Email: [email protected]
Subject line: "DMCA Notice — Glow AI" or "DMCA Counter-Notice — Glow AI"

Please be aware that knowingly making a material misrepresentation in a DMCA notice or counter-notice may result in liability for damages and attorney fees under applicable law.

Likeness & personal-image removal

Separately from copyright complaints, if content generated or shared through the Application uses your face, likeness, or other personal image without your permission — including non-consensual intimate or sexualized imagery — you may request its removal. You can submit a removal request from within the Application using the Request Removal option, or by emailing us at [email protected] with the subject line "Likeness Removal — Glow AI".

Your request should include, where possible:

We aim to acknowledge likeness-removal requests promptly and to act on valid requests — typically within 48 hours — by hiding or removing the content and, where appropriate, taking action against the responsible account. Requests indicating non-consensual intimate imagery are treated as a priority. Submitting a removal request does not waive any other rights or remedies you may have under applicable law.

17Apple App Store provisions

The following provisions apply because you have downloaded the Application from the Apple App Store. In the event of any conflict between these provisions and any other provision of these Terms, these Apple App Store provisions control with respect to your use of the Application on Apple devices.

Acknowledgment

These Terms are concluded solely between you and the Service Provider, and not with Apple Inc. ("Apple"). The Service Provider, not Apple, is solely responsible for the Application and the content thereof. To the extent these Terms provide rights that are more limited than those under the Apple Media Services Terms and Conditions, the more restrictive provisions of these Terms apply.

Scope of license

The license granted to you for the Application is limited to a non-transferable license to use the Application on any Apple-branded products that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.

Maintenance and support

The Service Provider, not Apple, is solely responsible for providing any maintenance and support services with respect to the Application as required under applicable law, if any. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the Application.

Warranty

The Service Provider is solely responsible for any product warranties applicable to the Application, whether express or implied by law, to the extent not effectively disclaimed in these Terms. In the event of any failure of the Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Application to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Application. As between Apple and the Service Provider, any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of the Service Provider.

Product claims

The Service Provider, not Apple, is responsible for addressing any claims by you or any third party relating to the Application or your possession and use of the Application, including but not limited to: (a) product liability claims; (b) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.

Intellectual property rights

In the event of any third-party claim that the Application or your possession and use of the Application infringes that third party's intellectual property rights, the Service Provider, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

Legal compliance

You represent and warrant that: (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

Developer contact

For any questions, complaints, or claims with respect to the Application, you may contact the Service Provider at the address listed in Section 25 (Contact).

Third-party terms of agreement

You must comply with applicable third-party terms of agreement when using the Application (for example, your wireless data service agreement).

Third-party beneficiary

You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

18Termination

These Terms remain in effect while you use the Application. You may terminate them at any time by deleting your account and removing the Application from your devices.

We may suspend or terminate your access to the Application — in whole or in part, with or without notice — if we reasonably believe that you have violated these Terms, if continued provision of the Application becomes commercially impracticable, or as otherwise required by law. Upon termination:

19Disclaimers

THE APPLICATION AND ALL CONTENT — INCLUDING GENERATED CONTENT — ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE PROVIDER DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Without limiting the foregoing, we do not warrant that the Application will be uninterrupted, secure, or error-free; that AI-generated outputs will be accurate, reliable, free of bias, or suitable for any particular purpose; that any defects will be corrected; or that files available through the Application will be free of viruses or other harmful components.

Because AI models behave non-deterministically and reflect biases of their training data, generated outputs may occasionally be unexpected, inaccurate, or offensive. We make reasonable efforts to moderate AI behavior, but we cannot fully control results. Generated outputs do not represent our views or position on any topic, group, individual, or organization.

20Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE SERVICE PROVIDER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING DAMAGES FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL — ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE APPLICATION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE PROVIDER'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR USE OF THE APPLICATION IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) FIFTY EUROS (€50).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the limitations in this section apply to the maximum extent permitted by law, and your statutory rights as a consumer are not affected.

21Indemnification

You agree to defend, indemnify, and hold harmless the Service Provider (and our affiliates, licensors, service providers, employees, agents, officers, and successors) from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use or misuse of the Application; (b) your User Content or Generated Content; (c) your violation of these Terms; or (d) your violation of any third-party right, including any intellectual property, privacy, or publicity right.

22Governing law & disputes

These Terms are governed by the laws of the Republic of Türkiye, without regard to its conflict-of-laws principles. Subject to mandatory consumer protection rights you may have under your local law, any disputes arising out of or relating to these Terms or your use of the Application will be subject to the exclusive jurisdiction of the courts and enforcement offices of Istanbul, Türkiye.

Before initiating any formal legal action, you agree to first contact us at [email protected] and make a good-faith effort to resolve the dispute informally.

23Changes to these Terms

We may modify these Terms from time to time. When we make material changes, we will update the "Effective" date at the top of this document and, where appropriate, notify you within the Application or by email. Your continued use of the Application after the effective date of the updated Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Application.

24General provisions

25Contact

For questions about these Terms, please contact:

Ece Yaren Sarımaden
Istanbul, Türkiye
Email: [email protected]

By using Glow AI you acknowledge that you have read, understood, and agreed to these Terms of Use and to our Privacy Policy.